IRONWORKER LLC works hard to arrange safe timely intact and economical shipping solutions for our customers. We work with many different shipping and logistic companies to ensure the best price for the shipment, we then and pass those savings on to you in the form of lower prices and better service.
If you are already working with a common carrier you can arrange your own shipping. Talk to a customer service representative at 715-574-9323 for more information on this option.
HOW ARE ITEMS SHIPPED?
IRONWORKER LLC ships most items weighing less than 100 lbs. via UPS Ground. We ship items that weigh more than 100 lbs. or oversized items as truck freight (ltl or consolidated freight) In this case, your delivery address must be accessible by tractor-trailer.
Delivery and or truck drivers are not required to assist with unloading. It is the truck driver's responsibility to make sure that your product is brought to the back of the delivery truck. It is the customer's responsibility to unload the product from the truck and for moving it into your shop. For delivery locations without a loading dock, liftgate delivery is available for an additional charge, however lift gate weight capacity can range from 1500 lbs to 3500 lbs so not all items can be off loaded via liftgate. For details, call and talk to a customer service representative 715-574-9323.
You can also arrange to pick up your freight at the carrier's terminal, most carrier’s charge a notification and or handling fee for this service. The carrier will load the item onto your vehicle. If you choose this option, please understand that you are now are responsible for transporting the freight to its final destination.WHEN WILL MY ORDER SHIP?
UPS Ground Shipments (up to 100 lbs.)
Typically within 24 hours. Once the order has fully been processed, ground shipments that are in stock will usually ship out within 1 business day.
Once the order has fully been processed, ground truck freight shipments that are in stock will usually ship out within 3 business days.
HOW DO I TRACK MY SHIPMENT?
After your order has shipped you may be sent an email containing tracking information, this will allow you to track your order directly with the carrier. For more information please call customer service at 715-574-9323.
HOW ARE SHIPPING AND HANDLING CHARGES CALCULATED?
IRONWORKER LLC utilizes many different shipping and logistic companies to ensure the best price for each shipment, we then and pass those savings on to you in the form of lower prices and better service. Please note that all shipping quotes are considered commercial, if your delivery address is not a commercial business address and is a residential address or a business operating out of a residential address additional delivery charges may apply.
DO YOU OFFER EXPEDITED SHIPPING?
No, currently on IRONWORKERLLC.COM we do not offer expedited shipping at this time, just the standard UPS Ground and standard Truck Freight Shipping. However, we may be able to shorten the delivery time on some items, for more information call customer service at 715-574-9323.
WHAT IF I LIVE IN ALASKA OR HAWAII?
Yes, we have shipped many orders to Alaska and Hawaii, please call customer service for more information at 715-574-9323.
DO YOU SHIP WORLDWIDE?
Yes, we have shipped many orders to worldwide, please call customer service for more information at 715-574-9323.
WHAT IS THE FOB POINT?
IRONWORKER LLC uses FOB Origin for all shipments, this means that the sale is considered complete at the seller's shipping dock, and thus the buyer of the goods is responsible for freight costs and liability during transport.
WHAT ABOUT FREE SHIPPING?
Any item advertised on IRONWORKERLLC.COM that is advertising “Fee Shipping” or any item on a quote you received from IRONWORKER LLC that has a promotion of “Free Shipping” is limited to the shipping area of the lower-48 contiguous continental states area of the United States of America, comprising 48 states in number, and the District of Columbia, excluding Alaska and Hawaii. Free Shipping is also limited to commercial addresses only, additional fees may apply for residential delivery addresses.